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Legal

Privacy Policy

Transparency about how we handle your data.

1. Introduction

This Privacy Policy describes how Byte DOO ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or use our website (the "Site") or contact us. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide via our contact forms.
  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies or server logs.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.

4. Legal Basis for Processing

Under the GDPR, the legal basis for processing your personal data relies on:

  • Consent: You have given your consent for processing your personal data for one or more specific purposes.
  • Contract: Processing is necessary for the performance of a contract to which you are a party.
  • Legitimate Interests: Processing is necessary for legitimate interests pursued by us or a third party available.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Byte DOO aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@byte.ba
  • By mail: Byte DOO, Nahorevska 137, Sarajevo, BIH